Contact information

HEWN ARC customer care can be reached at support@hewnarc.com for order, delivery, sizing, material, accessibility, privacy, and return-authorization questions. Include the order number or design ID so the exact submitted sequence can be located.

HEWN ARC is operated by Shenzhen Zhehenliangzai Technology Co., Ltd. (English rendering for reference; the registered legal name is 深圳市这很靓仔科技有限公司), registered at Room 2501D-2, 25th Floor, West Tower, Galaxy WORLD Twin Towers, No. 8 Yaxing Road, Nankeng Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China.

Authorized returns only: Aaron, 248 Grange Rd, Savannah, GA 31407, United States, +1 718-678-4353. Contact support@hewnarc.com and obtain return authorization before sending any parcel; parcels sent without authorization may be refused.